Thomas & Friends Talking Thomas with Annie & Clarabel Mattel

Fast Shipping and Professional Packing

We offer a broad range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your goods in accordance to our exact and precise specifications. Your items will go through an exhaustive examination before they will be securely packaged before being sent out. We ship to thousands of customers each day across different countries. Our commitment to become the biggest online retailer worldwide is demonstrated by this. Warehouses and distribution centres can be found in Europe and the USA.

Note: Orders that contain more than one item are assigned a particular processing time dependent on the particular item.

Before shipping, all ordered items will be thoroughly examined. Today, the majority of orders will be delivered within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

The stock is constantly changing. It is not managed entirely by us, as we're involved with several parties such as the factory and the storage. Stocks are subject to change at any moment. It's possible that your order could run out of stocks once you've placed your order.

Our policy runs for a period of 30 days. If you haven't received your item within 30 days, we're unable to offer a refund or an exchange.

In order to be eligible for a refund your product must be unopened and in the same condition that you received it in. The item must be in the original packaging.